Privacy Policy

Last updated: March 11, 2024

1. Introduction

At Online File Viewer, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

2. Information We Collect

We collect the following types of information:

  • Files you upload: When you use our service to view files, we temporarily process the files you upload.
  • Usage data: Information about how you use our website, including IP address, browser type, pages visited, time spent on pages, and other similar metrics.
  • Cookies and similar tracking technologies: We use cookies to enhance your experience on our site.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our service
  • To notify you about changes to our service
  • To allow you to participate in interactive features when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our service
  • To monitor the usage of our service
  • To detect, prevent and address technical issues

4. File Storage and Security

Files that you upload to our service are temporarily stored to provide viewing functionality. We implement strict security measures to protect your files while they are on our servers:

  • Files are automatically deleted after being viewed or after a short period (typically 24 hours)
  • We utilize encryption for file transfers
  • We maintain strict access controls to ensure only authorized personnel can access systems where files may be stored
  • We do not review, scan, or analyze your file contents for any purpose other than providing the file viewing service

5. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

6. Service Providers

We may employ third-party companies and individuals to facilitate our service ("Service Providers"), to provide the service on our behalf, to perform service-related services or to assist us in analyzing how our service is used.

These third parties have access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Analytics

We may use third-party Service Providers to monitor and analyze the use of our service:

  • Google Analytics: A web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

8. Data Retention

We will retain your files only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your files to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We will retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

9. Your Data Protection Rights

Depending on your location, you may have certain data protection rights. Online File Viewer aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.

If you wish to be informed what personal information we hold about you and if you want it to be removed from our systems, please contact us.

10. Children's Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@onlinefileopener.com

Your Data Rights

  • Right to access
  • Right to correction
  • Right to deletion
  • Right to object
  • Right to data portability

Have Questions?

If you have any questions about our privacy practices, please don't hesitate to contact us.

Contact Privacy Team

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